C
Customer and KYC Management
Manage CNICs, contacts, addresses, employment, documents, photographs, references, communication, and account history.
Feature categories
Everything needed to manage the complete installment lifecycle
QistBook features are organized around the daily work of installment businesses, from customer onboarding and schedule creation to payment posting, recovery, accounts, and management reporting.
Core features
QistBook features built for real installment operations
Q
Flexible Qist Plans
Create daily, weekly, monthly, quarterly, stepped, balloon, seasonal, and custom installment schedules.
P
Product and Contract Setup
Record products, serials, IMEI numbers, prices, down payments, charges, discounts, delivery details, and agreements.
₹
Payment Tracking
Post full or partial payments, issue receipts, update balances, record methods, and maintain customer ledgers.
M
Automated SMS and WhatsApp Reminders
Send pre-due, due-date, overdue, promise, receipt, and payment confirmation messages.
R
Recovery Management
Prioritize overdue accounts, assign collectors, track calls, visits, promises, settlements, and outcomes.
D
Defaulter Management
Segment delinquent accounts by aging, balance, risk, branch, collector, guarantor, and promise status.
G
Guarantor Management
Maintain guarantor identity, documents, relationships, exposure, verification, contacts, and recovery support.
B
Multi Branch Management
Control branches, regions, users, permissions, portfolios, targets, approvals, and consolidated dashboards.
A
Accounts Management
Track ledgers, income, expenses, cash, bank activity, adjustments, reconciliation, and financial reports.
O
Online Payment Collection
Support payment links, gateway workflows, digital receipts, online confirmations, and connected balances.
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Reports and Analytics
Generate customer, payment, aging, recovery, collector, branch, account, profitability, and management reports.
Operational controls
Features that improve daily accuracy and accountability
Role-Based Permissions
Control access by branch, module, user role, portfolio, and sensitive action.
Approval Workflows
Route discounts, waivers, reversals, settlements, transfers, and corrections to authorized managers.
Audit Trail
Track record creation, edits, approvals, reversals, exports, and status changes by user and time.
Search and Filters
Find customers, accounts, payments, guarantors, branches, collectors, or exceptions quickly.
Imports and Exports
Use Excel, CSV, PDF, and supported APIs to move and share authorized data.
Cloud and Responsive Access
Use supported workflows across desktop, tablet, and mobile with controlled cloud access.
Why connected features matter
Every action updates the same operational picture
When customer, payment, recovery, branch, account, and reporting features share one system, teams avoid duplicate entry, inconsistent balances, and delayed reporting.
- Payments update customer balances immediately
- Overdue accounts enter recovery workflows
- Guarantor records remain linked to customers
- Branch performance rolls into consolidated reporting
- Accounts and reports use connected operational data
- Authorized actions remain traceable
Connected feature flow
Customer onboardingStructured
Installment scheduleAutomated
Payment postingUpdated
Recovery activityAssigned
Management reportingConsolidated
Explore related capabilities
Review the systems behind key QistBook features
Open the relevant solution page for a deeper look at workflows, benefits, and operational use cases.
Frequently asked questions
Installment Management System Features FAQs
What are the main installment management system features?
Core features include customer management, flexible qist plans, payment tracking, reminders, recovery, guarantors, branches, accounts, online payments, and reporting.
Can QistBook create custom installment schedules?
Yes. Teams can configure daily, weekly, monthly, stepped, balloon, seasonal, and custom schedules.
Does QistBook track partial payments?
Yes. Authorized users can post partial payments, issue receipts, and maintain the correct remaining balance.
Can it send SMS and WhatsApp reminders?
Supported workflows can send pre-due, due-date, overdue, promise, receipt, and payment confirmation messages.
Does it include recovery features?
Yes. QistBook supports overdue prioritization, collector assignment, calls, visits, promises, settlements, and recovery reporting.
Can it manage guarantors and documents?
Yes. Guarantor and customer records can include CNICs, contacts, addresses, documents, relationships, and exposure.
Does QistBook support multiple branches?
Yes. It supports branch users, permissions, portfolios, targets, approvals, and consolidated dashboards.
Are accounts and financial reports included?
QistBook can connect ledgers, expenses, cash, bank activity, reconciliation, and management reports.
Can customers pay online?
Supported online payment workflows can connect payment links, digital receipts, and customer balances.
Is QistBook suitable for small businesses?
Yes. Smaller teams can start with essential features and expand as customers, users, and branches grow.
Can user permissions be controlled?
Yes. Access can be configured by branch, module, role, portfolio, and action.
Does the system keep an audit trail?
Yes. Authorized actions such as edits, approvals, reversals, and exports can remain traceable.
Can data be imported and exported?
Supported workflows may use Excel, CSV, PDF, and APIs for authorized data movement.
Is QistBook mobile responsive?
The web interface supports responsive use across desktop, tablet, and mobile.
How can I see all QistBook features?
Schedule a demo to review the feature set against your products, customers, branches, workflows, and reports.
See how QistBook features fit your installment workflow
Bring your current customer, payment, recovery, branch, account, and reporting process. We will show the relevant QistBook features in a practical workflow.
Final conversion step
Move from disconnected tools to complete installment software
QistBook features give installment businesses one connected system for customers, qist plans, payments, recovery, branches, accounts, communication, and reporting.